White-label lost property operations
Lost property,
under control.
One secure system for reports, found items, matching, customer updates, collection and disposal—presented entirely as your service.
- 42 days
- configurable retention
- One record
- from report to return
- Your brand
- across every touchpoint
OPERATIONSGood morning
Recent matchesView all
WalletSheffield Interchange91%
PhoneService 5286%
BackpackMeadowhall78%
Activity
Item matched2 min ago
Customer notified18 min ago
Item collected1 hr ago
Built for teams responsible for public trust
TRANSPORTVENUESLOCAL GOVERNMENTCAMPUSESLEISURE
The operational gap
Spreadsheets record items.
FoundPilot runs the service.
One source of truth
Bring customer reports, found-item logs, matches, notifications and outcomes into one auditable case history.
Faster, safer matching
Surface explainable match suggestions from category, date, location and identifying detail. Staff make the final call.
Proof at every step
Record who reviewed, contacted, released or disposed of an item—with the evidence governance teams expect.
One connected workflow
From “I’ve lost it”
to “I’ve got it back.”
FoundPilot removes the gaps between public reporting, frontline teams and back-office governance.
See the complete workflow- 01
Report
Branded, accessible self-service reporting and private status tracking.
- 02
Log
Fast found-item capture with location, journey and secure storage details.
- 03
Match
Explainable suggestions help staff connect reports to recovered items.
- 04
Return
Controlled notifications, ID checks, collection records and closure.
NCNorthCity TransitLost property service
APArc PavilionGuest property desk
UWUniversity WestCampus lost & found
Yours, not ours
A service your customers recognise.
Your name, colors, service language and email identity appear throughout. FoundPilot stays behind the scenes while you own the customer relationship.
- Custom organization and service names
- Brand colors and visual mark
- Branded transactional email
- Your own operational wording
Designed for accountable teams
Privacy, governance and control
aren’t optional extras.
Separated access
Distinct customer and staff experiences with authenticated operational access.
Complete history
Material decisions and case actions remain attributable and reviewable.
Retention by design
Configurable retention, authorized disposal and clear operational reporting.
Controlled deployment
A dedicated service architecture with encrypted public access and protected secrets.
Getting started
Go live without rebuilding your operation.
Shape the service
We map depots, retention rules, collection instructions and staff access.
Make it yours
Apply your brand, service language, domain and notification identity.
Launch with confidence
Train staff, validate workflows and start with a controlled rollout.
See FoundPilot in context
Bring your lost property service
into one clear view.
Tell us how your operation works today. We’ll show you a branded service shaped around it.